Setting your account passwords

When you first get started, two different user accounts are already set up for you.

1. The first one, your Customer Account, you are already familiar with—this is the account you used to log in to SiteControl (using your Customer ID and password). This account enables you to log in to SiteControl and manage all aspects of your account. Because this account provides access to all of your account information, including billing, you may want to be the sole user of this account.
2. The second account is the Master User Account. This account enables you to connect to the Web server using FTP and connect to Way2Host's mail server to retrieve, read and send email. By default, the Master User name is your domain name without the domain extension. For example, if your domain name is sampledomain.com, your Master User is sampledomain. In some cases, such as when you have a long domain name, your Master User name may be shortened or differ slightly from your domain name.

In order to activate your account, you need to set a password for your Master User account.

To set the passwords for your accounts:

1. On the SiteControl main page, click the link to activate your account.
2. The Way2Host Account Setup > Change Master Account Password page appears.

   

6. Enter the password you want to use for the Master Account.
7. Retype the password to confirm, and then click Set Password. You will use this password to transfer files, to connect to the server and to check your email.
   
   

   You can change your SiteControl (Customer ID) password at any time by clicking the Change Preferences link at the top of the SiteControl window. You can change the password for the Master User using the Users/Passwords module in SiteControl. For details, see the SiteControl User Guide.

You can continue through the setup Wizard to learn more about setting up your email and your FTP client or you can click Skip to skip these steps. You must choose one or the other to complete activation of your new hosting account.

For more detailed information on this process, see the Getting Started Guide available in Way2Host's Help Center.